�ǿմ�ý

BRITISH UNIVERSITY VIETNAM

�ǿմ�ý (�ǿմ�ý) is the first and only international university in Vietnam authorised to award degrees from renowned UK universities: University of London, University of Staffordshire, University of Stirling, Arts University Bournemouth, Bournemouth University, and Manchester Metropolitan University. Established in 2009, �ǿմ�ý delivers a wide range of undergraduate and postgraduate programmes following UK academic standards.

�ǿմ�ý is rated 5 Stars by QS and institutionally accredited by the UK Quality Assurance Agency (QAA). With over 500 enterprise partners, 100% of �ǿմ�ý graduates are employed or pursue further study within three months of graduation.
Students study at a world class campus in Ecopark, developed with an investment of up to USD 165 million, offering modern facilities and an international-standard learning environment for more than 10,000 students upon completion.

POSITION PURPOSE

To be responsible for planning, managing, executing and coordinating pre-, during-, and post-event activities in �ǿմ�ý, making sure that all tasks are completed smoothly and effectively while driving measurable enrollment success.

AREAS OF RESPONSIBILITY

1. Event Management & Logistics

• Act as main point of contact for event logistics with other internal and external stakeholders.
• Attend all major events to ensure a smooth coordination between operations teams and the customer representative.
• Ensure excellent brand visual setup and a strong event presence at all venues.
• Develop pre-approved rapid-response seating and space adaptation protocols for seamless execution.
• Oversee merchandise and logistics, ensuring extra items are efficiently prepared to fully accommodate high turnouts.
• Propose solutions to address risks in organizing events.

2. Strategy, Performance & Reporting

• Conduct internal meetings with other partners to strategize, execute and communicate events.
• Track and analyze marketing and sales funnel results, including multi-channel leads, registration rates, attendance rates, and final applications.
• Propose strategic action plans to optimize event agendas, such as streamlining prolonged experiential blocks to free up critical time for building high-value connections with candidates.
• Implement digitized satisfaction measurement tools, leveraging QR-code surveys tied to door gifts to capture valuable on-the-spot feedback.
• Consolidate and report monthly or as requested by Line manager.

3. Guest Experience & Pipeline Support

• Responsible for the high level of service throughout pre-event, during and post-event.
• Scale 1:1 consulting support by assigning specific personnel to proactively interact with waiting guests, improving engagement and retention.
• Collaborate with Student Recruitement (SR) to actively drive pre-event attendance through telesales and pipeline management.

4. Student Ambassador Management

• Recruit, train & manage student ambassador club to support team’s events and build up �ǿմ�ý students’ image.
• Develop standards assessments and policies to manage & motivate the club in order to support team’s KPI.

5. Others

• To undertake any other assignments as delegated by Line manager.

POSITION SPECIFICATIONS

COMPETENCIES (knowledge, skills, and abilities)

Essential

• Bachelor degree in Marketing/Business or Hospitality management, or associated area.
• Proven experience in organizing medium to large-scale events.
• Proficiency in English.
• Project management expertise.
• Computer literacy.
• Planning & organising.
• Problem solving & decision making.
• Negotiating skill.
• Effective Communication.
• People Managing & Coaching skill.
• Strong cross-functional collaboration skills, demonstrating relationship building & networking abilities.

Desirable

• Experience in an educational environment.
• Capable to work under high pressure and willing to work overtime/outside core working hours as required by event schedules.

COMPETENCIES (behavioural)

Essential

• Creative Thinking & Innovation
• Attention to detail
• Communicating Effectively
• Teamwork & Collaboration
• Planning & Organising

Desirable

• Adaptability & Resilience
• Problem Solving & Decision Making

BENEFITS

• Highly competitive salary package (plus benefits), monthly remuneration start from 21,000,000 VND commensurate with qualifications/experience
• 13th month Tet bonus (for Vietnamese candidates)
• Annual cost of living adjustment and performance-based bonus
• Recognition & awards programmes
• 20 days annual leave, public holidays, and 5 days paid sick leave
• Healthcare plan (private accident, medical, and dental insurance, including annual health checks)
• Education support for staff, their dependents and immediate relatives
• Relocation allowance to cover visa/flights/initial days accommodation
• Support and assistance in work permit and visa application together with relocation to and settling into living and working in Vietnam
• Various staff events through the year (outings, year-end party, sports activities and other events)
• Onsite fitness and sports centre
• Opportunity to work within a professional and multi-cultural environment

Interested candidates should prepare an up-to-date CV and application letter indicating for which position you are applying. Please then select SUBMIT YOUR CV button on our JOBS AT �ǿմ�ý webpage or email to hr@buv.edu.vn. We will invite short-listed candidates for interviews. Recruitment will remain open until the position is filled.

Important Notice:

To strengthen communication and protect candidates from increasingly complex fraud risks, please note that BUV will never request any fees or payments during the recruitment process. Be cautious of scams that ask for money to apply.

The Human Resources Department (HRD) of �ǿմ�ý only uses the official email address hr@buv.edu.vn. If you are ever unsure about the authenticity of any information or request, kindly contact HRD at hr@buv.edu.vn or by phone at +84 2216 250 250 during office hours for verification and support.

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